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From Systems of Record to Systems of Action

E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City

From Systems of Record to Systems of Action

w/ Dean Bakes of Riviera

20 minute view/listen

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E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City

Jun 2026

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E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City

Live from The Aesthetic Meet 2026 in Boston, Max Baybak welcomes Dean Bakes, Co-Founder of Riviera, for a discussion about artificial intelligence, automation, and the future of practice operations. As healthcare businesses face increasing complexity, Dean shares his perspective on how AI can help practices move beyond traditional software tools and create more efficient systems for managing growth.

Dean explains why many practices are overwhelmed by disconnected systems and how the next generation of software may help eliminate manual processes while improving patient experiences and business performance.

Max and Dean also discuss lead management, communication workflows, revenue optimization, and the role AI will play in helping practices focus less on administration and more on patient care. Their discussion provides a practical framework for understanding both the promise and realities of AI adoption in healthcare.

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E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City E66. From Systems of Record to Systems of Action with Dean Bakes of Riviera Park City

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