Live at The Aesthetic Meet with Izhak Musli of Get Kudos AI | Why Patient Retention Is the Next Growth Frontier
w/ Izhak Musli
17 minute view/listen
Jun 2026
Available everywhere you podcast
Live from The Aesthetic Meet 2026 in Boston, Max Baybak welcomes Izhak Musli for a conversation about retention, loyalty, and the future of patient engagement. As the founder of Get Kudos AI and a veteran of the healthcare technology space, Izhak has spent years helping practices understand their data, optimize operations, and improve patient experiences.
In this episode, he shares why retention may be the most underappreciated growth lever in aesthetics. From understanding patient satisfaction to building stronger referral networks and loyalty programs, Izhak explains how practices can generate meaningful growth without necessarily increasing their marketing budgets.
The discussion also dives into the role of AI-powered sentiment analysis, personalized communication, review generation, and patient advocacy. Max and Izhak explore how practices can use technology to better understand what patients are actually experiencing, and how those insights can translate into stronger relationships and higher lifetime value.
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